AI EMPLOYEE · RECEPTION

Every enquiry gets a next step. Your team stays in control.

An AI reception agent configured with your approved information can identify the reason for contact, answer practical questions and prepare the right follow-up in your CRM.

Card requested at sign-up · Subscription starts automatically after the trial unless you cancel · Reminder 2 days before.

Digital portrait of a female AI voice receptionist connecting a conversation to a customer record and calendar

Industry reception flows

Start with your business. Keep your own rules.

Choose the enquiry flow you need, then personalise it with your business information from your workspace.

AI reception concept for Plumbers & heating engineersTo personalise

Plumbers & heating engineers

The AI agent collects contact details, the service address and the reason for calling. Your team decides how and when to intervene.

What needs to be configured?

Your knowledge: Service area, services, opening hours and the person responsible for follow-up.

Scope: No remote diagnosis or guaranteed emergency dispatch.

AI reception concept for Garages & repair shopsTo personalise

Garages & repair shops

The AI agent collects customer contact details and the reason for their visit. Appointment scheduling is scoped with you before activation.

What needs to be configured?

Your knowledge: Workshop services, vehicle information to collect and real appointment availability.

Scope: No invented diagnosis, quote or repair status.

AI reception concept for Estate agenciesTo personalise

Estate agencies

The AI agent gathers useful information and routes buying, selling or viewing enquiries to the right adviser. Your team controls the next step.

What needs to be configured?

Your knowledge: Approved listings, enquiry types and the relevant adviser or property manager.

Scope: No invented properties, automatic valuation or housing eligibility decisions.

AI reception concept for Salons, beauty & wellnessTo personalise

Salons, beauty & wellness

Hair salons, beauty studios and wellness businesses: an AI assistant collects the requested service, preferred time and contact details while your team is busy. Your appointment rules stay in control.

What needs to be configured?

Your knowledge: Services, durations, practitioners and available resources.

Scope: No medical advice; appointments need a compatible calendar and confirmed rules.

AI reception concept for Restaurants, hotels & accommodationTo personalise

Restaurants, hotels & accommodation

During service or check-in, an AI assistant collects table and stay enquiries, answers approved practical questions and prepares follow-up for your team. A request is not a confirmed reservation.

What needs to be configured?

Your knowledge: Choose restaurant or accommodation, then provide capacity, policies and a compatible booking system.

Scope: No confirmed table or room without real availability and a successful booking action.

These are configurable use cases, not six ready-to-use agents included in every plan. Your chosen industry is attached to the request; automatic installation is not available here. Voice, language, model, phone channel and private knowledge are set in your own workspace.

Prepare the information for your assistant →
What you receive

A defined reception flow, not just a voice.

01

Welcome the request

Use your approved opening, services and practical information.

02

Ask useful questions

Collect the reason for contact, customer details and any needed callback preference.

03

Prepare an appointment

Request availability or use a connected calendar only when its rules have been tested.

04

Keep the CRM informed

Record a contact, context and next action in the configured pipeline.

05

Escalate exceptions

Hand over urgent, sensitive or unresolved requests to the responsible person.

06

Review the result

Test summaries, routing and notifications before enabling a live customer line.

How it works

From first contact to a useful handoff.

01Call or callback request
02Approved answers
03Reason and details
04CRM or calendar
05Team confirmation

Example only: inbound calling, outbound calling, booking and messages each require their own configuration and validation.

A voice with a purpose

What matters is the information passed on.

AI VOICE RECEPTION

The assistant can gather the reason for contact, use approved answers and prepare a callback or appointment request. Its voice and identity are chosen during configuration; the portrait shown here is an illustrative AI avatar, not a member of a human reception team.

Digital portrait of a male AI voice receptionist linked to a callback request and CRM pipeline
A transparent perimeter

What the assistant does not promise.

No invented answers

Unknown prices, availability and policies go to a person.

No sensitive decisions

No medical, legal or emergency diagnosis and no access to private records through a public request.

No unconfigured phone service

An eligible number, consent, routing and country requirements must be confirmed before live calls.

Offer and plan

Four AI Receptionist tiers, chosen by call volume.

01

AI Receptionist Essential

87 € excl. tax / month · 870 € excl. tax / year (2 months free)

About 200 call minutes a month ($40 credit).

An AI voice agent that answers your phone 24/7, with a basic CRM.

Upgrade options

  • AI Receptionist Growth · 119 € excl. tax / month — about 300 call minutes a month
  • AI Receptionist Pro · 249 € excl. tax / month — about 1,000 call minutes a month
  • Business AI · 199 € excl. tax / month — the full CRM with automations, campaigns and AI (about 100 call minutes a month)
02

AI Receptionist Growth

119 € excl. tax / month · 1190 € excl. tax / year (2 months free)

About 300 call minutes a month ($60 credit).

More calls handled, with the same tools.

Upgrade options

  • AI Receptionist Pro · 249 € excl. tax / month — about 1,000 call minutes a month
  • AI Receptionist Custom · 499 € excl. tax / month — an unlimited voice agent (reasonable use), with about 2,500 inbound call minutes a month
  • Business AI · 199 € excl. tax / month — the full CRM with automations, campaigns and AI (about 100 call minutes a month)
03

AI Receptionist Pro

249 € excl. tax / month · 2490 € excl. tax / year (2 months free)

About 1,000 call minutes a month ($200 credit).

For a business with a high call volume.

Upgrade options

  • AI Receptionist Custom · 499 € excl. tax / month — an unlimited voice agent (reasonable use), with about 2,500 inbound call minutes a month
  • Enterprise · 499 € excl. tax / month — the full CRM and AI, about 1,000 call minutes a month and the mobile app with your brand
04

AI Receptionist Custom

499 € excl. tax / month · 4990 € excl. tax / year (2 months free)

Unlimited voice agent (reasonable use), about 2,500 inbound call minutes a month ($45 credit).

Unlimited voice-agent use, subject to reasonable use.

Upgrade options

  • Enterprise · 499 € excl. tax / month — the full CRM, automations, campaigns and AI studios, and the mobile app with your brand

You change plan from the Billing page of your workspace; the change takes effect at the start of the next billing period, with no proration. Add-ons remain available at any time.

Every tier includes: 12 template agents to personalise (restaurants, hair and beauty, garages, real estate, home services; English and French) · Appointment booking in your calendar · Knowledge base, chatbot, call reports and mobile app · Basic CRM, unlimited users and contacts.

Prices exclude tax. 14-day trial: a card is requested at sign-up and the subscription starts automatically at the end unless you cancel; a reminder is sent 2 days before. The call credit is added after the trial ends and is not carried over; minutes are approximate, with the template agents and a standard voice, never guaranteed. The phone number is rented separately.

Need the full CRM and AI?Business AI · 199 € excl. tax / month

The upgrade for CRM + AI: Business AI adds the full CRM, automations, WhatsApp, AI studios, content AI and review AI to the voice AI agent. Its call credit is about 100 minutes a month ($20); for more call minutes, a higher AI Receptionist tier remains the direct choice.

See this plan →
FAQ

Questions before getting started

Can it answer calls immediately?

As soon as your agent is set up in your workspace, linked to a number and tested. Test it free of charge first with “Tester l’audio”.

Can it book appointments?

A connected calendar and approved availability rules are required. Otherwise it collects a preferred time for your team to confirm.

Which industries can use it?

The Reception use case is a starting point for trades and service teams. The questions, handoff and permissions are adapted to each business.

Understand your offer

Your tools. Your usage. Your choice.

Your plan

Your plan includes its features, with unlimited users and contacts. You set up your workspace yourself, guided step by step by Clara, our AI assistant (site chat or WhatsApp), and the voice agent, free of charge and with no appointment.

Your voice usage

The Business AI, Premium Ops and Enterprise plans include a monthly call credit of about 100, 300 and 1,000 minutes. This credit is a monetary amount, added after the trial ends and not carried over from one month to the next. “About” applies with the template agents and a standard voice: it is never a guaranteed duration, and a premium voice uses the credit faster. Beyond the credit, allow about €0.15 to €0.18 excl. tax per voice-agent minute, inbound call included, with a standard voice; the exact price is shown in your workspace before activation and is paid from your balance.

Your additional needs

An add-on, a higher plan or a top-up: everything is done from your workspace, with the price shown before you confirm. A plan change takes effect at the start of the next billing period, with no proration.

Prices exclude tax. Plan, add-ons and usage are separate. This page does not activate a service or collect a payment.

Explore the monthly add-ons and their prices →
Connected tools. Practical outcomes.

Your questions, answered clearly.

What does CoreSignal bring together?

Websites, forms, email marketing, social planning, CRM, appointments, workflows, reviews, reporting and billing tools, with AI capabilities depending on the plan. Industry solutions connect these tools around a practical use case.

Who is the offer for?

CoreSignal is reserved for professionals: businesses, sole traders and associations. It is not offered to consumers for personal use. Prices are shown excluding taxes; VAT is applied according to your country and status, and EU businesses are invoiced under the reverse-charge mechanism on presentation of a valid VAT number.

Which plan should I start with?

Starter CRM covers the essentials. Growth CRM adds marketing campaigns; Pro Automation adds workflows, follow-up triggers and conversational AI access; Business AI adds the voice AI agent, AI studios and about 100 call minutes a month; Premium Ops raises the call credit to about 300 minutes; Enterprise adds courses, communities and about 1,000 minutes.

How does the free 14-day trial work?

Every plan can be tried for 14 days. A card is requested at sign-up, on a secure payment screen; our assistants never ask for your card number. At the end of the 14 days, the subscription starts automatically unless you cancel beforehand from the billing page of your workspace. You receive a reminder 2 days before the trial ends. The monthly call credit is added after the trial ends; during the trial, you can test your voice agents free of charge with “Tester l’audio” (Test audio).

Are calls, AI usage and setup included?

Feature access is not unlimited consumption. Phone numbers, minutes beyond the included call credit, messages, some AI functions and paid third-party apps are paid separately, from your balance. Set-up is guided free of charge by our AI assistants.

Can I connect my existing tools?

Compatibility, permissions and any third-party costs depend on each tool. Not every marketplace app is included or already connected.

Does AI replace my team?

It helps organise and qualify requests using approved information. Your team keeps responsibility for sensitive decisions, exceptions and follow-up. No guaranteed sales result is promised.

How do I change plan?

You change plan yourself, at any time, from the billing page of your workspace, whether you upgrade or downgrade. The change takes effect at the start of the next billing period, with no proration; until then, your current plan continues. A downgrade can be cancelled before that date.

How do I cancel, and will I be refunded?

The subscription has no commitment, monthly or annual. You cancel it from your workspace, on the billing page, at any time. Cancellation takes effect at the end of the period already paid: you keep access until that date. The current period is not refunded. Export your contacts before the end date. For a billing error or a duplicate charge, do not pay a second time and write to [email protected] with the invoice number (CS-…).

How do I reach support?

CoreSignal support answers in writing: the site chat with Clara, the contact form or [email protected], with an email reply within 24 business hours. Our AI assistants answer 24/7. No human operator answers the phone; with your consent, Clara, our AI sales assistant, can call you back. Never share a password, a code received by SMS or a card number.

How are voice minutes counted?

The Business AI, Premium Ops and Enterprise plans include a monthly call credit of about 100, 300 and 1,000 minutes. This credit is a monetary amount, added after the trial ends and not carried over from one month to the next. “About” applies with the template agents and a standard voice: it is never a guaranteed duration, and a premium voice uses the credit faster. Beyond the credit, allow about €0.15 to €0.18 excl. tax per voice-agent minute, inbound call included, with a standard voice; the exact price is shown in your workspace before activation and is paid from your balance.

Is a phone number included?

The phone number is not included: it is rented each month from your balance, at a price that depends on the country (about €1.50 a month in France and Switzerland, €3 to €4 in the United Kingdom and Australia), shown before you confirm. Purchase in your workspace: “Paramètres” (Settings) → “Système téléphonique” (Phone system) → “Ajouter un numéro” (Add a number), with the documents required in that country. You can also keep your current number and forward your calls to your CoreSignal number.

Can I add an add-on or a second assistant?

An add-on is added or removed from your workspace, with no appointment and without changing plan. Each add-on is a separate monthly subscription; its exact price is shown before you confirm. A second voice agent is created or duplicated from your workspace; more minutes and more agents are two different needs. An imported or duplicated agent must be linked to a number and tested before it takes calls.

How do call credit, welcome credit and balance differ?

Call credit is monthly, included in the plans that have one, added after the trial ends and not carried over. Plans without a call credit receive a welcome credit added once at sign-up: $5, or $10 for Pro Automation. Plans with a call credit have none: their monthly credit is added after the trial ends. Your balance is topped up by card from your workspace, with automatic top-up below a threshold if you turn it on; it pays for usage. At zero balance, paid services stop and your CRM stays available.

Do add-ons renew on the same date as my plan?

Not necessarily. Each add-on is a separate monthly subscription, with its own renewal date. You add or stop it on its own, from your workspace, without touching your plan.

Does annual billing make a full year of credit available immediately?

No. Annual billing means 10 months paid, so 2 months free. The call credit is added every month, on monthly and yearly plans alike; unused credit does not roll over.

Can I choose another voice or AI model?

Yes, in your voice agent’s settings: voice, language and model. A premium voice or a more powerful model costs more per minute and uses the credit faster. The exact price is shown in your workspace before activation.

What happens at the end of the trial?

The subscription starts automatically at the end of the 14 days, unless you cancel beforehand from the billing page. A reminder is sent 2 days before the end. The monthly call credit of the plans that have one is then added.

Will I pay for each use on top of my plan?

Your plan covers its features, with unlimited users and contacts. Paid on top, from your rechargeable balance: calls, agent minutes beyond the credit, SMS, emails, phone numbers and some AI functions. Monthly add-ons are paid only if you add them. Every price is shown in your workspace before you confirm.

Which currency will I pay in?

The plans displayed on this website are billed in EUR, excluding tax; the applicable tax is added according to your country and status. The USD button shows an estimate, not a USD purchase price. Changing the display currency does not change a subscription. Some technical amounts in your workspace (balance, call credit) may be shown in USD: those amounts alone are not a new invoice.

What if I receive a usage alert?

A usage alert does not necessarily mean a card charge. Check the period, currency, your call credit and your balance history. Several alerts may show a running total for the same period: do not add them together as invoices. If something does not match, write to [email protected] before buying a top-up.

Do industry solutions add a second subscription?

Reception and Appointments use Business AI; Conversion uses Premium Ops. They do not automatically add a second platform subscription. Configuration and usage are scoped separately.

Compare the plans → · Ask for support

Compare the essentials

The differences that matter, plan by plan.

Compare the key capabilities here, then open the full pricing table for every detail. Full comparison →

On a small screen, choose two plans to compare them side by side.

CoreSignal essential plan comparison
Key capabilitiesStarter CRM49 € excl. tax / monthPlan details →Growth CRM79 € excl. tax / monthPlan details →Pro Automation129 € excl. tax / monthPlan details →Business AI199 € excl. tax / monthPlan details →Premium Ops299 € excl. tax / monthPlan details →Enterprise499 € excl. tax / monthPlan details →
Attract and build trust
Websites, funnels & forms Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review
Email & social planning Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review
Marketing campaigns Higher plan Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review
Organise customer relationships
CRM, conversations & pipeline Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review
Calendars Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review
Assist with AI
Website chat Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review
Conversational AI access Higher plan Higher plan Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review
Voice AI agent & call credit Higher plan Higher plan Higher plan Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review
Manage and grow
Invoicing Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review
Documents & payment links Higher plan Higher plan Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review
Attribution & custom reports Higher plan Higher plan Higher plan Plan scope · activation after review Plan scope · activation after review Plan scope · activation after review
Annual option, excl. tax10 months paid: 2 months free.490 € / year
Start a trial — annual preference
790 € / year
Start a trial — annual preference
1290 € / year
Start a trial — annual preference
1990 € / year
Start a trial — annual preference
2990 € / year
Start a trial — annual preference
4990 € / year
Start a trial — annual preference
Free 14-day trialCard requested at sign-up. Subscription starts automatically after 14 days unless cancelled.Start trialStart trialStart trialStart trialStart trialStart trial

✓ Plan scope · activation after review↗ Available with a higher plan

A plan scope is not an already activated service: you set each capability up from your workspace. Phone numbers, calls, messages, AI usage beyond the included call credit and paid third-party services are never represented as unlimited included usage. The subscription starts automatically at the end of the 14-day trial unless you cancel; a reminder is sent 2 days before.